The advantages of these technologies applied to industrial production are manifold. The goal of this technology is to improve the physical world with contextual, meaningful and relevant information. Its antithesis is represented by Virtual Reality, which is a technology that radically changes the way the world is perceived, as it immerses people in a totally artificial environment, imagined and generated by the computer. The elements are separated from reality and transformed into virtual ones, maintaining the possibility of interacting with objects and places perceived through the five senses
Field technicians very often have to deal with situations where the problem is unknown and this scenario forces the company they work for to send a more experienced colleague to the site. However, this type of procedure is time-consuming and therefore inefficient. Augmented reality can actually compensate for skill gaps and reduce staff errors, ensure quick and efficient know-how sharing, increase the percentage of first decisions and provide more accurate diagnosis. Furthermore, by taking advantage of the integration with artificial intelligence, the user has all the necessary tools at his disposal to automatically record the experience he has lived, which is then processed and distributed within the organization by efficient algorithms.
AR and artificial intelligence offer multiple development opportunities for manufacturing companies and the industrial manufacturing sector due to the intrinsic nature of the activities that players in the field face daily and are among those leading the transition towards manufacturing .